With 3 diplomas behind me in Business Management, Human Resources and Accounting, I am a true professional and always have an energetic approach to my career as a Property Manager. I am passionate about the importance of relationships in business and I understand that respect for owners and renters is vital. I have well-developed communication and organisational skills, and I pride myself on professionalism, attention-to-detail and excellent customer service. I am not afraid to get into all of the "dirty corners" to get you a better picture at routine inspections, make an extra 50 for the entry report and so on. Moving from Russia originally and then from London to Australia, I have taken my life experiences and used them to become a business-savvy professional with a can-do attitude. Away from the office, I enjoy bird watching, bush walking, looking after my many pets, socialising and spending time with extended family and friends. Achievements: 2022 Platinum Award Residential Property Management 2021 Platinum Award Residential Property Management

A Director of First National Neilson Partner’s, I have been involved in the Real Estate Industry since 1994. Twenty-five of those years have been spent developing, growing and enhancing our Property Management Division. I am a fully licenced real estate agent and have held many titles over my extensive career - Sales Professional, Auctioneer, Property Manager, Department Manager & Division Manager to name just a few. As one of the longest standing members of the Neilson Partners Team, I have accumulated a vast amount of Real Estate knowledge and experience, thus being awarded the Victorian Property Manager of the Year for the First National Group during my time overseeing an investment portfolio. In more recent times, I have been awarded the First National Networks highest honour, The Kaye Heath Memorial Award in honour of my long-term contribution to property management. With an ongoing mission to bring satisfaction and total property management solutions to thousands of clients across Casey and Cardinia, my tenacious spirit drives me to constantly improve services, while offering unconditional support to our busy and dynamic Property Management team. I strive to be a positive and diligent role model, and always provide patient, thorough and clear guidance to my colleagues and clients. I have presented educational sessions at several industry conferences and have also been entrusted with a position on the Victorian Council for First National Real Estate. I excel when challenged, love to maximise opportunities that are presented to me and have earned a reputation for being a hardworking and dedicated professional.

After Amy successfully completed her VCE, she was eager to further her education by gaining her Certificate 3 and 4 qualifications in fitness, first aid, customer service, real estate and if that wasn’t enough, also completed courses in high performance leadership and team collaboration. Since starting real estate in 2015, Amy has not looked back and has successfully managed her own portfolio for a number of years, finding new confidence and the ability along the way to resolve the most difficult of scenarios as they arise. Amy is dedicated to working collaboratively to enhance wellbeing and is committed to delivering a high level of customer service to everyone she deals with. With her commitment to excellence in all areas, and her vibrant and enthusiastic attitude, Amy is a valuable asset to the team at Neilson Partners Pakenham. Being a local girl, she has an extensive knowledge of Pakenham and surrounding areas.

With over 30 years of experience in real estate, I know that success in this industry goes beyond just knowledge—it's driven by enthusiasm, a positive attitude, and tenacity. From the joy of handing over keys to a first-time homebuyer to guiding investors in building their property portfolios, I bring a wealth of experience across a range of real estate sectors. My expertise includes residential sales, farm and lifestyle properties, land development, as well as commercial and business sales. I am passionate about delivering outstanding results for both buyers and sellers. My guiding principle has always been: ethics above all else - treat people the way you would like to be treated. This philosophy has helped me build long-lasting relationships with clients, many of whom return time and again. Whether you're considering selling, buying, or just want to chat about the market, feel free to give me a call. Let’s work together and experience the difference!

With a solid background in administration and a true passion for working with people, Ashleigh McCormack brings exceptional warmth and dedication to her role as Customer Service Manager at our Pakenham office. Renowned for her problem-solving skills, Ashleigh thrives in her fast-paced, day-to-day responsibilities, ensuring every client interaction is smooth and memorable. Whether she's navigating complex challenges or offering a helping hand, Ashleigh’s friendly demeanor and genuine kindness never go unnoticed. Outside of work, she cherishes quality time with her family and channels her creative energy into renovating their family home. A self-proclaimed homebody with a heart full of care, Ashleigh always has a smile at the ready and a commitment to putting people first—making her an invaluable part of our team.

I was drawn to real estate after working in construction for a number of years. I offer a fresh approach as a real estate agent and have been long associated with the local areas of Pakenham, Berwick, Narre Warren, and surrounding suburbs. I pride myself on being attentive and helpful and am always willing to share my expertise and advice along the way. I'm a long-term volunteer with my local CFA and active within my community. Away from the office I enjoy the outdoors and socialising with my friends. If you're looking for a fresh approach to selling your home please get in contact with me at First National Neilson Partners Berwick, Narre Warren, or Pakenham. I'd be delighted to hear from you.

With years of experience in customer service, Brittany is dedicated to ensuring all clients are provided with the highest level of service. Having achieved several different qualifications in the hospitality industry, a scholarship in business administration and a diploma in tourism, Brittany has absolutely mastered the art of superior organisational skills. Her no-nonsense, can-do attitude is complemented by highly developed communication and interpersonal skills. Brittany is hardworking, reliable and loyal and goes the extra mile to ensure our clients receive extensive reporting and concise, clear information. Achievements: Gold Award Residential Property Management 2023 New Investor Relations Manager of the Year 2022 Gold Award Residential Property Management 2022

With a passion for real estate, Caitlin joined First National Neilson Partners with a desire to learn everything she could about the differing sectors within our industry. Wisely, she cemented herself in a role that provided her with exposure to administration, sales and property management, and over time, has built a wonderfully diverse and well-rounded skillset. Caitlin is always eager to take on new challenges and push herself in ways that contribute to her personal and professional growth. With her insight and knowledge of sales and rentals, Caitlin’s’ current role within the First National Neilson Partners investment team is to provide solid, reliable, and honest information to our new investor clients. The natural transition into this position was an easy one, and her warm and friendly approach has endeared her to each and every client she has assisted. Caitlin confidently guides Rental Providers with current market trends including value, demand, individual property needs and legislative requirements educating them along the way about our listing, leasing, and management processes. She enhances our investor experience by providing a seamless conduit to the property management team who ultimately manage the day-to-day processes of a Residential Tenancy. Trained further by an award-winning client service specialist, Caitlin maps our customer needs, nurtures client relationships, and works diligently to build new partnerships and expand her presence in our exciting local market. Caitlin is eager to assist you with any property management services and advice that you require.

Multi-faceted in her experience and approach, Danielle has an eagle eye for detail and a passion to provide exceptional service. Furnished with years of experience as a property manager, Danielle brings extensive customer service experience, enabling her to understand the needs of investors. Her background ensures effective and approachable communication with clients and colleagues alike. Problem identification and subsequent resolution are the key hallmarks of her performance and she loves that she can embed these values into the accounting side of our business.

Elly has been a valued member of the Neilson Partners team for 18 years, working as a Financial Controller and in Human Resources. Approachable and ethical, Elly is an integral member of the Neilson Partners team and as a Director brings a wealth of knowledge, experience and efficiency to the business. Elly has lived and worked in the local area her entire life, being born in Pakenham and having lived in Berwick and Beaconsfield throughout her adult years where she now resides with her family.